Frequently Asked Questions
Everything you need to know about your Rauw Alejandro official merch and apparel.
How long will it take for my order to ship?
Standard processing takes 3-5 business days. Once shipped, domestic orders typically arrive within 5-7 business days, while international shipping varies by location.
What is your return policy for apparel?
We accept returns and exchanges within 30 days of delivery, provided the items are unworn, unwashed, and still have the original tags attached.
How do I know which size to order?
Each product page features a detailed size guide. Our streetwear fits are generally true to size, but we recommend checking the measurements for oversized styles.
Do you ship worldwide?
Yes, we offer international shipping to most countries. Please note that customs duties and taxes may apply depending on your local regulations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How should I care for my Rauw Alejandro merch?
To preserve the quality of the prints and fabric, we recommend machine washing cold, inside out, and hanging to dry or using a low-heat tumble setting.